answers

Care instructions:

Soap lasts longer in a dish that allows for proper drainage. Please allow soap to dry between uses.

Shipping:

Unless otherwise specified, my processing time is 1-4 days as I ship usually on Mondays and Wednesdays. Shipping time varies depending on the carrier, but it is usually 3-4 business days. I ship to the US only.

Returns and exchanges:

Sorry y'all, but I don't accept returns or exchanges. Please contact me if you have any problems with your order.

I will gladly accept cancellations within 24 hours of your order.

Custom orders:

Because cold process soaps typically need at least 4 weeks to cure, please place your order at least 8 weeks prior. This gives both of us time to make your order exactly how you want it. Refer to the custom orders section on how to place your custom order.

Packaging:

Almost all of my packaging is reused or recyclable! I do my best reuse bubble wrap, plastic pillows, and boxes from prior packaging.

If you'd like your soaps specifically wrapped or packaged, let me know! I will do my best to accommodate.

You didn't answer my question...

I guess I'm not a mind reader after all. Please send me a message. I usually respond in 1-2 business days.