ANSWERS

Care instructions:

Soap lasts longer in a dish that allows for proper drainage. Please allow soap to dry between uses. For the unused soap bars, keep away from direct sunlight/heat and store in a dry area. A closet or drawer works great, AND you get some nice-smelling clothes (if that's what you're into).

Handmade soap usually lasts about a year, sometimes more. You may notice some changes as natural soap ages. Yes, soap can get rancid depending on the shelf life of the oils / additives used. Bottom line: use the good soap and treat yourself!

Candles need some TLC, too! Trim the candle wick to ¼ inch before every burn. Burn your candle within sight at all times, and keep candle out of the reach of children, pets, and drafts. Burn your candle on a heat-resistant and stable surface. To prevent tunneling, burn your candle long enough so that the entire top surface of wax melts. This is especially important on the first burn, and it sets you up for successful burns in the future.

Shipping:

Unless otherwise specified, my processing time is 1-4 business days as I ship usually on Wednesdays. Shipping time varies depending on the carrier, but it is usually 3-4 business days. I ship to the US only.

Returns and exchanges:

Sorry y'all, but I don't accept returns or exchanges. Please contact me if you have any problems with your order.

I will gladly accept cancellations within 24 hours of your order.

Custom orders:

Because cold process soaps typically need at least 4 weeks to cure, please place your order at least 6-8 weeks prior. This gives both of us time to make your order exactly how you want it. Refer to the custom orders section on how to place your custom order.

Wholesale orders:

I've got a page for that! You have to be a business to purchase wholesale.

Soap making workshops:

Yes. Please check out this page with details.

Packaging:

Almost all of my packaging is reused or recyclable! I reuse bubble wrap, plastic pillows, peanuts, and boxes from prior packaging whenever I can.

If you'd like your soaps specifically wrapped or packaged, let me know. I will do my best to accommodate.

You didn't answer my question...

I guess I'm not a mind reader after all. Please send me a message. I usually respond in 1-2 business days.

solid soaps soothe in hands