Soap lasts longer in a dish that allows for proper drainage. Please allow soap to dry between uses. For the unused soap bars, keep away from direct sunlight/heat and store in a dry area. A closet or drawer works great, AND you get some nice-smelling clothes (if that's what you're into).

Handmade soap usually lasts about a year, sometimes more. You may notice some changes as natural soap ages. Yes, soap can get rancid depending on the shelf life of the oils / additives used. Bottom line: use the good soap and treat yourself!

Candles need some TLC, too! Trim the candle wick to ¼ inch before every burn. Burn your candle within sight at all times, and keep candle out of the reach of children, pets, and drafts. Burn your candle on a heat-resistant and stable surface. To prevent tunneling, burn your candle long enough so that the entire top surface of wax melts. This is especially important on the first burn, and it sets you up for successful burns in the future. Do not burn your candle for more than 4 hours at at time.

Unless otherwise specified, our processing time is 1-4 business days as we ship usually on Tuesdays and Wednesdays. Shipping time varies depending on the carrier, but it is usually 3-4 business days. Solid Soaps ships to the US only.

Sorry y'all, but we don't accept returns or exchanges. Please contact us if you have any problems with your order.

We will gladly accept cancellations within 24 hours of your order.

Because cold process soaps typically need at least 4 weeks to cure, please place your order at least 6-8 weeks prior. This gives both of us time to make your order exactly how you want it. Refer to the custom orders section on how to place your custom order.

We have a wholesale orders page for that! You must be a business to purchase wholesale. If you're looking to place a large, non-wholesale order, please message us.